Cases

Professionalism

  • The Essence of Professionalism:  Managing Conflict of Interest,” course note 903-120, also published as HBS working paper 03-066
  • The Professional Pledge and Conflict of Interest,” note 899-177
  • Who is a Professional?,” note 904-047
  • Being a Professional,” with K. Morrell, compilation 904-041
  • Broken Trust:  Role of Professionals in the Enron Debacle,” case 903-084, also published as HBS working paper 03-065
  • Analyst Conflicts,” (A) – (B), 904-021, 904-022
  • Professional Associations,” note 904-054
  • Consulting by Auditors,” (A), with K. Haddad and N. Hsieh, case 902-161, (B), with K. Haddad, 903-069, (C), with L. Prusiner, 905-020, “An Ancient Fable,” case 903-138
  • The American Medical Association,” case 905-019
  • The American Medical Association-Sunbeam Deal,” (A) – (C), with K. Haddad, cases 801-326, 801-327, 802-091
  • Crisis and Response:  Sexual Abuse Allegations in the Boston Archdiocese,” (A) – (B), cases 904-048, 904-049
  • Learning from Scandals:  Responsibility of Professional Organizations,” note 905-037
  • Evolution of Public Reputation of a Profession,” (A), (B), cases 904
  • Managing Client Conflicts,” note 904-059
  • The Saga of Prince Jefri and KPMG,” (A) – (D), cases 899-266, 899-267, 899-268, 899-269
  • Competition Between the Professions: Law Firms vs. Accounting Firms,” note 899-301
  • AdNet,” (A) – (E), with K. Haddad, cases 902-024, 902-025, 902-026,902-027, 905-007, with L. Prusiner, teaching note 905-036
  • Ethics in Venture Capital,” note 902-028
  • Sherif Mityas at A.T. Kearney,” (A) – (D), with K. Morrell, cases 904-031, 904-035, 904-037, 904-074, with L. Prusiner, teaching note 905-028
  • Professionals’ Quandaries,” with T. DeLong and S. Landry, case 800-371
  • Tim Hertach at GL Consulting,” (A) – (D), with T. DeLong and S. Landry, cases 800-153, 800-382, 800-383, 800-172, teaching note 801-029

Leading & Managing Professional Service Firms

  • William Fox,” with M. Brewerton, case study HLS 09-27 (2009).
  • A Tale of Three Teams,” with L. Prusiner and M. Brewerton, case study HLS 09-03 (2009).
  • A Tale of Three Public Relations Teams,” with L. Prusiner and M. Brewerton, case study HLS 08-08 (2008).
  • A Tale of Three Asset Management Teams,” with L. Prusiner and M. Brewerton, case study HLS 09-40 (2010).
  • A Tale of Three Finance Teams,” with L. Prusiner and L. Rohrer, case study HLS 10-14 (2010).
  • Client Mix,” with Nitin Nohria, case study HLS 10-09 (2010).
  • From Brussels to Paris,” with Monet Brewerton, case study 09-39 (2009).
  • Lehman Brothers Equity Research Department,” The Rise, (A), The Decline, (B), with B. Groysberg, cases 902-002, 902-003, with L. Prusiner, teaching note 905-031
  • Strategic Review at Egon Zehnder International,” (A) – (C), with K. Morrell, cases 904-071, 904-072, 904-073, with L. Prusiner, teaching note 905-027
  • International Profit Associates,” with T. DeLong and M. Mullick, case 801-937, with T. DeLong and Ying Liu, teaching note 902-059
  • Ecolab Inc.,” (A)-(E), cases 396-371, 898-216, 396-374, 898-279, 898-214, (F) with J. Hinsey, case 898-215, video, 397-507, supplements, 397-105, 397-106, teaching note, 397-10
  • Venture Law Group,” (A) – (C) with T. DeLong and S. Landry, 800-065, 800-191, 903-116, teaching note 902-215
  • Bain & Co.: Making Partner,” with P. Fagan, case 899-066, “Bain & Co., Inc.: Phyllis Yale in Conversation with MBA students,” video 800-503, with L. Prusiner, teaching note 905-032
  • Developing Professionals the BCG Way,” (A), (B), with K. Morrell, cases 903-113, 904-068, with L. Prusiner, teaching note 905-029
  • Tom Tierney at Bain & Company,” (A) – (D), with P. Fagan, 899-291, 800-071, 800-259, 800-260, with L. Prusiner, teaching note 905-034
  • Planning in Professional Service Firms,” with K. Morrell, case 903-085, “Planning Exercise,” course software 903-701
  • Note on Staffing in Professional Service Firms,” note 903-110, “Staffing in Professional Service Firms,” with L. Prusiner, case 905-026
  • Profitability Drivers in Professional Service Firms,” note 904-064
  • Family Feud,” (A), (B), with S. Landry, 800-064, 800-210, with L. Prusiner, teaching note 905-033.
  • Instructors’ Guide to the Professional Service Course,” note 905-040
  • The Professional Service Course,” note 904-058
  • An Overview of the Professional Services Course,” with T. DeLong, note 800-282.
  • Introduction to the Challenges Facing PSFs,” with T. DeLong and S. Landry, note 801-007
  • External Strategy for Sustained Competitive Advantage,” with T. DeLong and S. Landry, note 801-008
  • Internal Strategy of Organizational Design,” with T. DeLong and S. Landry, note 801-009
  • Managing the Organization Through Processes,” with T. DeLong and S. Landry, note 801-010
  • Serving Clients Effectively,” with T. DeLong and S. Landry, note 801-011
  • Succeeding in PSFs,” with T. DeLong and S. Landry, note 801-012
  • Becoming a Professional,” with T. DeLong and S. Landry, note 801-013
  • Strategy and Positioning in Professional Service Firms,” note 904-060
  • McKinsey and Company:  An Institution at a Crossroads,” with K. Morrell, case 903-080
  • Infosys Technologies, Limited,” with T. DeLong, case 801-445, with T. DeLong and Ying Liu, teaching note 902-057
  • The HBS California Research Center,” with T. DeLong and S. Landry, case 800-189
  • The Rise and Decline of e-Consulting,” with M. J. Prats, 902-175
  • Note on E-Consulting,” with T. DeLong, T. Agan, and S. Landry, 800-312.
  • AGENCY.COM,” (A), (B), with T. DeLong and S. Landry, 800-061, 800-062
  • Woodland Partners: Field of Dreams?” with T. Delong and T. Seides, 800-070, teaching note 801-017
  • Eggrock Partners, LLC,” (A), (B), with T. DeLong and S. Woerner, teaching note 801-016
  • Diamond in the Rough,” (A), (B), with T. DeLong, teaching note 801-134, Mel Bergstein in conversation with MBA students, video, RT 9:00
  • Interactive Minds,” (B), with T. DeLong, C. Darwell, and S. Landry, case 800-114
  • Scale and Scope in Professional Service Firms,” note 903-117
  • The Credit Suisse Group,” with K. Morrell, case 903-069
  • History of Investment Banking,” with T. DeLong and Lynn Villadolid Roy, note 902-168
  • The Major Global Stock Exchanges,” with T. DeLong and Lynn Villadolid Roy, note 902-169
  • Cap Gemini Ernst & Young,” (A), (B), with B. Moingeon, L. Haueisen Rohrer, and G. Soenen , cases 903-056, 903-057, with L. Prusiner, teaching note 905-030
  • Note on Valuation – Compensation Tradeoff in Professional Service Firm Acquisitions,” note 903-111
  • Thomas Weisel Partners,” (A), (B), with T. DeLong and S. Landry, 800-215, 800-331, video “Thomas Weisel in Conversation with MBA Students,” 801-804, teaching note 801-015
  • Andersen Consulting—EMEAI: Reorganization for Revitalization,” with M. Y. Yoshino, case 396-007, supplements 396-375, 899-035, videos “Bill Barnard on Organizational Change,” 397-501, “Organizational Change at Andersen Consulting,” 899-510
  • Ownership Structure in Professional Service Firms:  Partnership versus Public Corporation,” note 905-038
  • The Goldman Sachs IPO,” with M. Salter, B. Groysberg, and S. Matthews, case 800-016, with L. Prusiner, teaching note 905-035
  • Compensation in Professional Service Firms,” note 905-039
  • Camp Dresser & McKee:  Getting Incentives Right,” with M. J. Prats , case 902-122
  • Jill Greenthal at Donaldson, Lufkin & Jenrette: The AT&T/TCI Deal,” cases (A), (B), with T. DeLong and S. Thorp, 800-213, 800-242
  • “&Samhoud Service Management,” with T. DeLong and M. Mullick, case 801-398, teaching note 902-058
  • Leading Public Professional Service Organizations,” note 903-123
  • Linklaters (A): Seeking Clear Blue Water,” with L. Prusiner, case 08-01
  • Abby Joseph Cohen:  A Career in Retrospective,” with K. Lieb, case 903-118
  • Tom Tierney’s Reflections,” with K. Morrell and M. Mullick, case 903-127
  • Tradeoffs:  Juggling Careers in Professional Services Firms with Private Life,” with T. DeLong and S. Landry, case 801-463
  • Career Launch: The First Twelve Months,” with T. DeLong, case 08-04, “The First Six Months: Launching Your Career in Professional Services,” with T. DeLong and S. Landry, 800-373, teaching note 801-138
  • Career Strategies and Tactics in Professional Service Firms,” with T. DeLong, and S. Landry, note 800-375

Managing Across Organizational Boundaries

  • Honda-Rover,” (A)-(E), with R. Fortgang and J. Sebenius, cases 899-223, 899-224, 899-225, 899-226, 899-227
  • PDVSA & Citgo,” (A) and (B), cases 899-220, 899-221, with L. Lopez, teaching note 899-103
  • Komatsu and Dresser: Putting Two Plus Two Together,” with G. Levenson, case 898-269, teaching note, 399-076
  • IBM and Siemens,” (A)-(C), with A. Davila and G. Levenson, cases 397-058, 397-061, 397-062, teaching note 397-060
  • Corning Inc.: A Network of Alliances,” with C.A Bartlett, case 391-102, teaching note 394-018

General Management

  •  “Vermeer Technologies,” with T. Mahmood, A, A-1, cases 397-078, 397-079, with G. Levenson, B-G, cases 397-080, 397-081, 397-082, 397-085, 397-110, 397-121, videos “Vermeer Technologies (A): A Company is Born,” 899-505, “Vermeer Technologies: Realizing the Dream,” 899-507, “Vermeer Technologies: Making Transitions,” 899-508, “Vermeer Technologies: Product Demonstration,” 899-506
  • Walt Disney’s Dennis Hightower: Taking Charge,” case 395-055, “Dennis Hightower: Walt Disney’s Transnational Manager,” case 395-056, “Walt Disney’s Dennis Hightower: Weaving Together the European Operations,” case 898-026, “Dennis Hightower: New Horizons,” case 396-316, video “Dennis Hightower in Conversation with MBA Students,” 396-512, supplement 395-149, teaching note 395-201
  • Intel Corporation: Leveraging Capabilities for Strategic Renewal,” with C.A. Bartlett, case 394-141, teaching note 395-227
  • Richardson Sheffield,” case 392-089,” with C.A. Bartlett, teaching note 395-212
  • Ingvar Kamprad and IKEA,” with C.A. Bartlett, case 390-132, teaching note 395-155
  • The House of Tata,” with J.E. Austin, case 792-065
  • Emmet Stephenson: Profile of an Entrepreneur,” with G. Levenson and E. Zschau , case 898-049
  • A User’s Guide to the General Management Course,” with E. Zschau, note 899-006
  • Down the General Management Memory Lane,” with E. Zschau, note 899-007
  • General Management: A Conceptual Introduction,” with C. Bartlett, note 396-161
  • The General Manager’s Operational Challenge: Managing Through People,” with C. Bartlett, note 396-400
  • The General Manager’s Organizational Challenge: Embedding and Leveraging Capability,” with C. Bartlett, note 397-011
  • The General Manager’s Leadership Challenge: Building a Self-Renewing Institution,” with C. Bartlett, note 397-023
  • Gurcharan Das,” video, with H. Uyterhoeven, RT 19:25
  • Contributed to “Participant-Centered Learning and the Case Method,” videotape and CD-ROM 904-421