Cases

Cases and Notes Related to Professionalism

  • “AdNet,” (A)–(E), with K. Haddad, cases, HBS 902–024, 902–025, 902–026,902–027, 905–007, with L. Prusiner, teaching note, HBS 905–036
  • “Analyst Conflicts,” (A)–(B), case, HBS 904–021, 904–022
  • “Being a Professional,” with K. Morrell, compilation, HBS 904–041
  • “Broken Trust: Role of Professionals in the Enron Debacle,” case, HBS 903–084
  • “Competition Between the Professions: Law Firms vs. Accounting Firms,” note, HBS 899–301
  • “Consulting by Auditors,” (A), with K. Haddad and N. Hsieh, case, HBS 902–161, (B), with K. Haddad, case, HBS 903–069, (C), with L. Prusiner, case, HBS 905–020, “An Ancient Fable,” case, HBS 903–138
  • “Crisis and Response: Sexual Abuse Allegations in the Boston Archdiocese,” (A)–(B), cases, HBS 904–048, 904–049
  • “Ethics in Venture Capital,” note, HBS 902–028
  • “Evolution of Public Reputation of a Profession,” (A), (B), cases, HBS 904–052, 904–053, courseware, HBS 904–071
  • “Hewlett Packard and Mark Hurd,” (A)–(D), with Nicholas Semi Haas, cases, HLS 13–12, 13–13, 13–14, 13–15
  • “Learning from Scandals: Responsibility of Professional Organizations,” note, HBS 905–037
  • “Managing Client Conflicts,” note, HBS 904–059
  • “Professional Associations,” note, HBS 904–054
  • “Professionals’ Quandaries,” with T. DeLong and S. Landry, case, HBS 800–371
  • “Sherif Mityas at A.T. Kearney,” (A)–(D), with K. Morrell, cases, HBS 904–031, 904–035, 904–037, 904–074, with L. Prusiner, teaching note, HBS 905–028
  • “The American Medical Association,” case, HBS 905–019
  • “The American Medical Association–Sunbeam Deal,” (A)–(C), with K. Haddad, cases, HBS 801–326, 801–327, 802–091
  • “The Essence of Professionalism: Managing Conflict of Interest,” note, HBS 903–120.
  • “The Professional Pledge and Conflict of Interest,” note, HBS 899–177
  • “The Saga of Prince Jefri and KPMG,” (A)–(D), cases, HBS 899–266, 899–267, 899–268, 899–269
  • “Tim Hertach at GL Consulting,” (A)–(D), with T. DeLong and S. Landry, cases, HBS 800–153, 800–382, 800–383, 800–172, teaching note, HBS 801–029
  • “Who is a Professional?” note, HBS 904–047, also published as HLS 08–05

Cases and Notes Related to Leadership and Management of Professional Service Firms

  • “Abby Joseph Cohen: A Career in Retrospective,” with K. Lieb, case, HBS 903–118
  • “AGENCY.COM,” (A), (B), with T. DeLong and S. Landry, cases, HBS 800–061, 800–062
  • “Andersen Consulting—EMEAI: Reorganization for Revitalization,” with M. Y. Yoshino, case, HBS 396–007, supplements, HBS 396–375, 899–035, videos “Bill Barnard on Organizational Change,” HBS 397–501, “Organizational Change at Andersen Consulting,” HBS 899–510
  • “An Overview of the Professional Services Course,” with T. DeLong, note, HBS 800–282.
  • “A Tale of Three Teams,” with L. Prusiner and M. Brewerton, case, HLS 09–03;
    “A Tale of Three Public Relations Teams,” with L. Prusiner and M. Brewerton, case, HLS 08–08;
    “A Tale of Three Asset Management Teams,” with L. Prusiner and M. Brewerton, case, HLS 09–40;
    “A Tale of Three Finance Teams,” with L. Prusiner and L. Rohrer, case, HLS 10–14;
    “Three Teams at Harris and Graves,” with John Gabarro and Lauren Prusiner, case, HLS 12–07; “Three Teams at Harris and Graves: Role Play Package,” with John Gabarro and Lauren Prusiner, case, HLS 12–13
  • “Axiom: Getting Down to Business,” with David Wilkins and Lisa Rohrer, case, HLS 09–20
  • “Bain & Co.: Making Partner,” with P. Fagan, case, HBS 899–066, “Bain & Co., Inc.: Phyllis Yale in Conversation with MBA students,” video, HBS 800–503, with L. Prusiner, teaching note, HBS 905–032
  • “Becoming a Professional,” with T. DeLong and S. Landry, note, HBS 801–013
  • “Berwin Leighton Paisner (A): Crafting a Law Firm Merger,” with Lauren Prusiner and Lisa Rohrer, case, HLS 09–12
  • “Bingham McCutchen: Combinatorial Mathematics,” with Monet Brewerton, case, HLS 09–26
  • “Business Planning at McDermott Will & Emery,” case, HLS 11–01
  • “Camp Dresser & McKee: Getting Incentives Right,” with M. J. Prats, case, HBS 902–122
  • “Cap Gemini Ernst & Young,” (A), (B), with B. Moingeon, L. Haueisen Rohrer, and G. Soenen , cases, HBS 903–056, 903–057, with L. Prusiner, teaching note, HBS 905–030
  • “Career Launch: The First Twelve Months,” with T. DeLong, case, HLS 08–04;
    “The First Six Months: Launching Your Career in Professional Services,” with T. DeLong and S. Landry, case, HBS 800–373, teaching note, HBS 801–138
  • “Career Strategies and Tactics in Professional Service Firms,” with T. DeLong, and S. Landry, note, HBS 800–375
  • “Client Service at Fraser and Stephens (A),” with Monet Brewerton, case, HLS 10–28
  • “Compensation in Professional Service Firms,” note, HBS 905–039, also published as HLS 10–24
  • “David Lee at Solomon & Myer,” with John J. Gabarro and Edwina Smith, case, HLS 12–03
  • “David Oliver,” with John J. Gabarro and Monet A. Brewerton, case, HLS 10–08
  • “Developing Professionals the BCG Way,” (A), (B), with K. Morrell, cases HBS 903–113, HBS 904–068, with L. Prusiner, teaching note, HBS 905–029
  • “Ecolab Inc.,” (A)–(E), cases HBS 396–371, 898–216, 396–374, 898–279, 898–214, (F) with J. Hinsey, case HBS 898–215, video, HBS 397–507, supplements, HBS 397–105, 397–106, teaching note, HBS 397–103
  • “Ellen Harvey,” with Das Narayandas, Mike Mister, and Nicholas Semi Haas, case, HLS 13–21
  • “Ernest Shackleton’s Journey to Endurance,” with Nicholas Tabor, case, HLS 10–10
  • “External Strategy for Sustained Competitive Advantage,” with T. DeLong and S. Landry, note, HBS 801–008
  • “Family Feud,” (A), (B), with S. Landry, cases, HBS 800–064, 800–210, with L. Prusiner, teaching note, HBS 905–033.
  • “Fangda Partners: A Step Ahead,” with Lisa Rohrer, case, HLS 15–17
  • “From Brussels to Paris,” with Monet Brewerton, case, HLS 09–39; “From Stamford to New York,” with Monet A. Brewerton and Marvelle Sullivan, case, HLS 10–04
  • “History of Investment Banking,” with T. DeLong and Lynn Villadolid Roy, note, HBS 902–168
  • “Infosys Technologies, Limited,” with T. DeLong, case, HBS 801–445, with T. DeLong and Ying Liu, teaching note, HBS 902–057
  • “Introduction to the Challenges Facing PSFs,” with T. DeLong and S. Landry, note, HBS 801–007
  • “Instructors’ Guide to the Professional Service Course,” note, HBS 905–040
  • “Internal Strategy of Organizational Design,” with T. DeLong and S. Landry, note, HBS 801–009
  • “International Profit Associates,” with T. DeLong and M. Mullick, case, HBS 801–937, with T. DeLong and Ying Liu, teaching note, HBS 902–059
  • “Jill Greenthal at Donaldson, Lufkin & Jenrette: The AT&T/TCI Deal,” cases (A), (B), with T. DeLong and S. Thorp, HBS 800–213, 800–242
  • “Leading Public Professional Service Organizations,” note, HBS 903–123
  • “Lehman Brothers (A) Rise of Equity Research Department,” with Boris Groysberg and Laren Prusiner; (B) “Exit Jack Rivkin,” cases, HBS 902–034, 906-035; (C) “The Decline,” with Boris Groysberg, case, HBS 902–003
  • “Linklaters (A): Seeking Clear Blue Water,” with L. Prusiner, case, HLS 08–01
  • “Managing the Client Portfolio,” with N. Nohria, case, HLS 10–09
  • “Managing the Organization Through Processes,” with T. DeLong and S. Landry, note, HBS 801–010
  • “McKinsey and Company: An Institution at a Crossroads,” with K. Morrell, case, HBS 903–080
  • “Note on E–Consulting,” with T. DeLong, T. Agan, and S. Landry, note, HBS 800–312
  • “Note on Valuation–Compensation Tradeoff in Professional Service Firm Acquisitions,” note, HBS 903–111
  • “Ownership Structure in Professional Service Firms: Partnership versus Public Corporation,” with L. Prusiner, note, HBS 905–038, also published as HLS 08-09
  • “Planning in Professional Service Firms,” with K. Morrell, case, HBS 903–085, “Planning Exercise,” course software, HBS 903–701
  • “Profitability Drivers in Professional Service Firms,” note, HBS 904–064
  • “Practice Economics in a Professional Partnership,” note, HLS 09–01
  • “Robinson & White (A): Pay for Performance,” with Lisa Rohrer, case, HLS 12–24; “Robinson & White (B): Compensation Review,” with Lisa Rohrer, case,,HLS 12–25 (2012)
  • “Scale and Scope in Professional Service Firms,” note, HBS 903–117
  • “Serving Clients Effectively,” with T. DeLong and S. Landry, note, HBS 801–011
  • “Slater & Gordon,” (A), (B), with John Coates and Monet Brewerton, cases, HLS 10–07, 12–11
  • “Staffing in Professional Service Firms,” with L. Prusiner, case, HBS 905–026; “Note on Staffing in Professional Service Firms,” note 903–110
  • “Strategic Review at Egon Zehnder International,” (A)–(C), with K. Morrell, cases, HBS 904–071, 904–072, 904–073, with L. Prusiner, teaching note, HBS 905–027
  • “Strategy and Positioning in Professional Service Firms,” note, HBS 904–060, also published as HLS 08–06
  • “Succeeding in PSFs,” with T. DeLong and S. Landry, note, HBS 801–012
  • “Tiantong & Partners: Transforming Litigation in China,” with Lisa Rohrer, case, HLS 15–18
  • “The Credit Suisse Group,” with K. Morrell, case, HBS 903–069
  • “The Demise of Howrey,” with Nicholas Semi Haas, case HLS 12–29; Mandarin translation available
  • “The Goldman Sachs IPO,” with M. Salter, B. Groysberg, and S. Matthews, case, HBS 800–016, with L. Prusiner, teaching note, HBS 905–035
  • “The HBS California Research Center,” with T. DeLong and S. Landry, case, HBS 800–189
  • “The Major Global Stock Exchanges,” with T. DeLong and Lynn Villadolid Roy, note, HBS 902–169
  • “The Professional Service Course,” note, HBS 904–058; HLS 08–03
  • “The Rise and Decline of e–Consulting,” with M. J. Prats, note, HBS 902–175
  • “Thomas Weisel Partners,” (A), (B), with T. DeLong and S. Landry, cases, HBS 800–215, 800–331, video, “Thomas Weisel in Conversation with MBA Students,” HBS 801–804, teaching note, HBS 801–015
  • “Three Vignettes on Pricing of Professional Services,” with George Triantis, Kevin Doolan, and Nicholas Semi Haas, case, HLS 13–17
  • “Tom Tierney at Bain & Company,” (A)–(D), with P. Fagan, cases, HBS 899–291, 800–071, 800–259, 800–260, with L. Prusiner, teaching note, HBS 905–034
  • “Tom Tierney’s Reflections,” with K. Morrell and M. Mullick, case, HBS 903–127
  • “Tradeoffs: Juggling Careers in Professional Services Firms with Private Life,” with T. DeLong and S. Landry, case, HBS 801–463
  • “Transformation at Taylor,” with Lisa Rohrer, case, HLS 09–03
  • “Venture Law Group,” (A)–(C) with T. DeLong and S. Landry, cases HBS 800–065, 800–191, 903–116, teaching note, HBS 902–215
  • “William Fox,” with M. Brewerton, case, HLS 09–27; “Bill Foxworth,” with Monet Brewerton, case, HLS 11–19
  • “Woodland Partners: Field of Dreams?” with T. Delong and T. Seides, case, HBS 800–070, teaching note, HBS 801–017
  • “&Samhoud Service Management,” with T. DeLong and M. Mullick, case, HBS 801–398, teaching note, HBS 902–058

Cases and Notes Related to Managing Human Capital

  • “Emmet Stephenson: Profile of an Entrepreneur,” with G. Levenson and E. Zschau , case, HBS 898–049
  • “Ingvar Kamprad and IKEA,” with C.A. Bartlett, case, HBS 390–132, teaching note, HBS 395–155
  • “Intel Corporation: Leveraging Capabilities for Strategic Renewal,” with C.A. Bartlett, case, HBS 394–141, teaching note, HBS 395–227
  • “Richardson Sheffield,” case, HBS 392–089,” with C.A. Bartlett, teaching note, HBS 395–212
  • “The House of Tata,” with J.E. Austin, case, HBS 792–065
  • “Vermeer Technologies,” with T. Mahmood, A, A–1, cases, HBS 397–078, 397–079, with G. Levenson, B–G, cases, HBS 397–080, 397–081, 397–082, 397–085, 397–110, 397–121, videos “Vermeer Technologies (A): A Company is Born,” HBS 899–505, “Vermeer Technologies: Realizing the Dream,” HBS 899–507, “Vermeer Technologies: Making T with Lisa Rohrer, case, with Lisa Rohrer, case,ransitions,” HBS 899–508, “Vermeer Technologies: Product Demonstration,” HBS 899–506
  • “Walt Disney’s Dennis Hightower: Taking Charge,” case, HBS 395–055, “Dennis Hightower: Walt Disney’s Transnational Manager,” case, HBS 395–056, “Walt Disney’s Dennis Hightower: Weaving Together the European Operations,” case, HBS 898–026, “Dennis Hightower: New Horizons,” case, HBS 396–316, video “Dennis Hightower in Conversation with MBA Students,” HBS 396–512, supplement, HBS 395–149, teaching note, HBS 395–201

Cases and Notes Related to Managing Across Organizational Boundaries

  • “Corning Inc.: A Network of Alliances,” with C.A Bartlett, case, HBS 391–102, teaching note, HBS 394–018
  • “Honda–Rover,” (A)–(E), with R. Fortgang and J. Sebenius, cases, HBS 899–223, 899–224, 899–225, 899–226, 899–227
  • “IBM and Siemens,” (A)–(C), with A. Davila and G. Levenson, cases, HBS 397–058, 397–061, 397–062, teaching note, HBS 397–060
  • “Komatsu and Dresser: Putting Two Plus Two Together,” with G. Levenson, case, HBS 898–269, teaching note, HBS 399–076
  • “PDVSA & Citgo,” (A) and (B), with L. Lopez, cases, HBS 899–220, 899–221, teaching note, HBS 899–103

General Management Cases and Notes

  • “A User’s Guide to the General Management Course,” with E. Zschau, note, HBS 899–006
  • “Down the General Management Memory Lane,” with E. Zschau, note, HBS 899–007
  • “General Management: A Conceptual Introduction,” with C. Bartlett, note, HBS 396–161
  • “The General Manager’s Leadership Challenge: Building a Self–Renewing Institution,” with C. Bartlett, note, HBS 397–023
  • “The General Manager’s Organizational Challenge: Embedding and Leveraging Capability,” with C. Bartlett, note, HBS 397–011
  • “The General Manager’s Operational Challenge: Managing Through People,” with C. Bartlett, note, HBS 396–400