Books & Manuscripts

Professional Services: Text and Cases

with Thomas J. DeLong, New York: McGraw-Hill/Irwin, 2003

Conflicted Professionals, manuscript

  • Chapter One: Broken Trust
  • Chapter Two: The Essence of Professionalism:& Managing Conflict of Interest
  • Chapter Three: The Keeper of the Commons
  • Chapter Four: Managing Client Conflicts
  • Chapter Five: Managing and Regulating Conflicts in the Professions
  • Appendix One: Simulation of Rise and Fall of a Professional Association